Trinity – service charges in safe hands

Trinity now employs 175 staff based all over England and Wales

As Trinity enters its 15th year it looks at how they have grown both as a company and as a business. Starting off as a 4 man team in 1999, Trinity now employs 175 staff based all over England and Wales to take care of our portfolio of 47,000 homes.

Trinity has always been proud of its expertise across all the disciplines required to provide good management and are proud accredited members of ARMA-Q.

We have established a strong base in the London Management with over 18,000 homes under our management and are managed by a very strong qualified team who live and work in London.

Nationally, we have found it very beneficial to have our Estate Management team strategically based across the country so that none of live further than 30 miles from any of their sites, thus providing efficient and enhanced support and management supported by all the tools of modern technology. We have found that dealing with local people and contractors at a local level gives a better understanding and reinforces that we do care and we are friendly, moving us away from the property management stereotype.

Along with property management, Trinity shareholders have set up a facilities management company, Ottimo, to complement and enhance the levels of service currently offered to developers and residents. 

Ottimo prides itself on being able to deliver straight forward and comprehensive property service solutions, providing cleaning and landscape maintenance for developments and open spaces of any size and complexity. The business and client list has grown steadily, predominantly through recommendation, by offering services to developers, residents, managing agents and businesses that Ottimo believe are unrivalled. Through their experience and understanding of the industry, Ottimo are able to provide a reliable, trust-worthy and cost effective one stop solution to their clients.

Again, using the very latest technology has allowed us to be more responsive and proactive thereby giving a much enhanced service to the client.

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