Moores has recently made some changes to its BID team, including changing its name to the SME Developer team, introducing a whole new service rebrand, and welcoming some new faces.
The new team is made up of Nick Houlden and Cara Miller. As the primary point of contact for customers, Nick will support projects at every stage, from brief to completion, while Key Account Director, Cara, will focus on building strategic partnerships, ensuring that the product and service offerings align accurately with customer needs.
With an impressive catalogue of projects already under their belt and many more on-going and on the horizon, the role of the SME team is to streamline the process for small and regional developers who require a more tailored service. This way, services are managed by a responsive team who truly understand the needs of the developer and their customers.
As part of the service rebrand, the team now operates within the PD Developer Channel and has enhanced support from marketing and the broader Group. This gives unrivalled access to tools such as the miView platform, which offers a host of features including end to end tracking and in time renders, as well as demographic profiling to help customers ensure that the products supplied fit with the expectations and aspirations of their buyers.
Nick comments: “I love working with our SME customers to deliver great kitchens into great projects, kitchens are a big differentiator for occupiers when choosing their new house. We lean on our expertise and retail trends to supply the perfect product every time.”
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