RMG appointed by Ward Homes to manage Trinity Village

A new development in Bromley

Ward Homes has appointed Residential Management Group (RMG: www.rmgltd.co.uk; tel: 0845 002 4310) to oversee Trinity Village, a new development in Bromley comprising 536 properties.

Underlining RMG’s increasing success in the house builder/ developer market, the appointment also strengthens the company’s relationship with Ward, for whom they currently manage approximately 500 units, some of which are still under construction.

Hannah Watt, Business Development Manager at RMG, explains: “We have a proven track record with Ward Homes and have successfully managed a number of properties within their portfolio over the recent years.

They appreciate our ability as a large organisation to provide residents with a premium service at a fair and reasonable cost and also that, as a leading member of ARMA (Association of Residential
Managing Agents), we abide by the organisation’s code of conduct.”

Residents of Trinity Village benefit from the knowledge that their investment is being managed and maintained by a market leader with over 40 years’ experience in the field.

Services include RMG Living, a web-based tool that allows residents to view details relating to their service charge and immediate community, as well as to make payments, report repairs, view meeting notes, inspection reports, obtain useful advice on matters such as insurance claims or to seek permission to keep pets.

Regular updates posted by the property management team also make residents aware of any issues that may be ongoing.

Residents also have the benefit of being able to take advantage of RMG’s buying power by automatically being signed up to the national RMG Rewards scheme, which negotiates preferential rates with suppliers on behalf of residents.

It is important to Ward that they work in partnership with their agent, to ensure that mutual customers have the best possible experience and enjoy living in their new homes.

RMG’s strong on-site presence at Trinity Village helps to ensure this, as does the residents’ handbook, packed with helpful information in relation to their new home, which they provide to every property owner.

Ward Homes aims to improve the locally community, rather than being the type of developer that leaves the site as soon as construction is completed.

Among its commitments to the residents of Trinity Village, it has agreed to improve the layout and amenities of the development park land, make a contribution towards local education and upgrade existing bus stops around the site.

Tina Dedman from Ward Homes says: “Based on our previous experience of RMG, we are confident that the residents of Trinity Village will be completely satisfied with the service with which they are provided. We have an excellent working relationship with the managing agent and envisage
that this will continue for many years to come.”

Passionate about being the best in the business, RMG continues to campaign for increased regulation for the property management sector, in a bid to eradicate unscrupulous operators and to engender a more positive reputation for the industry.

For more information on RMG and its property management services please contact RMG, RMG House, Essex Road, Hoddesdon, Herts, EN11 0DR tel: 0845 002 4310 or visit www.rmgltd.co.uk

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