MYAH, a ground-breaking build to rent operator has officially launched. The London and Home Counties based company is reshaping rental longevity by working with build to rent developers and funds to ensure higher tenancy occupancy and renewal rates as well as greater all-round tenant satisfaction. In a property market where home ownership rates are falling and rental numbers rising, MYAH is providing a tailored service to ensure customer satisfaction for developers, funds and tenants.
MYAH offers a wide range of tailored operational services, which can either be white labelled or under the MYAH brand, with a unique fee structure based on scheme requirements. Services range from development management, operational modelling, marketing, leasing, and stabilisation through to full operational management and everything in between.
As interest rates grow, and mortgages become unaffordable for many Londoners, the rental sector is thriving. MYAH have centralised the power of long-term tenancies, focusing on extending rental lifecycles, creating thriving communities who care about each other and the space they live. Tenants will be able to speak to the MYAH team whenever a potential problem may arise, with the company placing human interactions at the forefront of its ethos.
MYAH, meaning Make Yourself at Home, is unlike other operators currently on offer for several reasons. To begin with, everything MYAH does is powered by data, creating optimisable insights which power growth. MYAH reports unlock access to the most important aspects of building performance, occupancy, and maintenance, meaning smarter and more efficient decisions.
Furthermore, all tenants have access to the MYAH app which enables easy solutions for normal tenancy issues. As an example, if a tenant were to wake to a burst pipe at 2am, they would be able to utilise the app to video call a plumber, switch off at the mains and go back to bed. This, in turn, means a more positive experience, less damage and fewer costly call outs for the homeowner.
Jamie York, Co-Founder of MYAH commented: “MYAH was created with the main focus of improving the tenants rental experience. Our tailored approach offers a wide range of services across all parts of the rental process. MYAH is really unlike any other offering on the market, and we look forward to expanding the business across London and the Home Counties”.
Alec Bryant, Co-Founder of MYAH added: “As a team, we are excited by the work carried out by MYAH thus far across services from modelling to operational management. 2023 and beyond is an exciting time for the company as we look to progress existing partnerships and work on several new opportunities.
To date, MYAH have worked with several high-profile clients, achieving incredible results, including Redwood Co-Living where they acted as the full operational management for 150 decentralised Co-Living properties across Cambridge and London. MYAH provided end-to-end operational management from lease, up to resident engagement. The team in the last three years have managed over 750 residents and have helped to achieve a 99% occupancy rate during this time.
The team has over 60 years of real estate experience with expertise from the ground up to the delivery of schemes ranging from 50 – 600 units. The growing team all have a shared goal of maximising revenue and reducing operational expenditure.
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