Samsung 20 year warranty

At Bespoke Home 2022 in June, Samsung introduced its vision for sustainable solutions at home, based on the concept of flexible appliances…
Samsung appliances

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At Bespoke Home 2022 in June, Samsung introduced its vision for sustainable solutions at home, based on the Bespoke concept of flexible appliances that adapt to provide efficient home care solutions as life evolves. This concept includes reducing waste by extending the lifespan of Samsung’s appliances, as frequently replacing home appliances not only costs time and energy but also produces physical waste. Samsung is further combating this waste with sustainable solutions based on durability backed by the company’s 20-year warranty for the digital inverter technologies in its washing machines, tumble dryers and refrigerators, (effective from 1 July 2022).

Samsung is devoted to providing high-quality, durable appliances that improve the lives of users at home, and the 20-year warranty a key component of major appliances serves as evidence. While the warranty initially started as a 10-year warranty for both Europe and the US, this increase of up to 20-years reflects Samsung’s confidence and commitment to its products.

The start of this commitment began with research and development. Through decades of continued investment, Samsung is able to offer consumers appliances that pair the most advanced Samsung technologies with beautiful designs that elevate the home experience.

From refrigerators to washers, every Samsung product goes through a rigorous quality assurance phase, during which the products are tested to ensure they will function properly for many years. This process is one of the key reasons why Samsung products are recognised for their quality.

Samsung’s digital inverter technologies (DIT), specifically, are the result of the company’s investment into quality.

Digital inverter technology is an essential core component of the appliances they power. Built on more than 25 years of research and development, DIT affects everything from energy efficiency to performance as well as the durability of major appliances such as refrigerators and washing machines. As such, protecting the integrity of this core component, with a 20-year warranty, extends the use period of appliances, offers peace of mind for users through reliability and reduces volume of waste to landfill.

No matter how they’re used, Samsung’s inverter technologies set themselves apart with recognised durability. Both digital inverter technologies in refrigerators and washers have been certified by a team of engineers at the Verband Deutscher Elektrotechniker (VDE), an independent, third-party testing institute established in 1893, renowned for their high standards. After more than 4,000 cycles of testing, Samsung’s washing machines with DIT received the VDE mark indicating safety and quality.

By applying the warranty to Samsung’s digital inverter technologies, the company is making a commitment to its users to provide added value for years to come. Honouring this pledge means, that while the appliance is in production or even thereafter, the parts required to maintain and service DITs will be made available for 20 years. Users’ can rest assured knowing Samsung servicing using Samsung-made products will be there when they need them.

 

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